Explore our health management tools, referral resources, and FAQs.
Frequently Asked Questions
Home healthcare is designed to help patients recover in the comfort of their homes through skilled nursing, physical, occupational and speech therapy. Home health is ordered through a qualified health care provider if they determine the condition requires the patient to remain in the home for rehabilitation, recovery from illness, injury, surgery or hospitalization, or are managing a chronic condition.
Home healthcare is available to individuals who have a medical need for skilled services and face challenges leaving their home without significant effort. Eligibility is determined based on physician recommendations and Medicare or insurance guidelines.
Referrals can be submitted by physicians, hospitals, or healthcare providers via fax, phone, or through our online referral portal. Contact us at (813) 814-6000 for more details on the referral process.
Please contact us at (813) 814-6000 for more information, service inquiries, or to verify coverage.
Pinnacle Home Care provides services across the state of Florida.
Home healthcare involves medical services provided by licensed professionals, such as nurses and therapists, under a physician’s order. Home health aid, often referred to as non-medical care or personal home care, includes assistance with daily living activities but does not require a skilled medical provider.
To begin services, a physician must determine that home healthcare is necessary and provide a referral. Our team works closely with physicians and referring providers to facilitate the process.
Pinnacle Home Care accepts Medicare, Medicare Advantage plans, and most private insurance plans. Our team will verify coverage and assist with any questions regarding benefits.
We offer a wide range of skilled healthcare services.
Yes! We encourage family involvement in your care plan. Our team will provide education and training to help family members support your recovery and well-being.
We strive to provide continuity of care by keeping the same clinicians whenever possible. However, scheduling needs and patient requirements may result in occasional changes.
The frequency of visits is determined by your care plan, which is developed in collaboration with your physician. Most patients receive visits multiple times a week based on their needs.
Yes. Home health services are designed to complement the care provided by family members or caregivers. Our team works alongside your support system to enhance your recovery and overall well-being.
A Pinnacle Home Care employee will contact you to schedule your initial visit. Please have your medications, medical history, and any relevant documents available so that we can be as efficient as possible with your time.
Yes! Home healthcare services work in coordination with your primary care physician, who remains involved in your treatment and care plan adjustments.
The duration of care varies based on each patient’s condition and progress. Your physician and care team will regularly evaluate your needs to determine the appropriate length of service. Once your physician determines that home healthcare is no longer necessary, we will discharge you from our services and provide guidance on maintaining your health and independence.